Thank you for visiting the official website of RAWQUEST. It is our great pleasure to provide you with a variety of information through this website, and we would like to inform you of legal restrictions on your use of this website and other related sites.
[CHAPTER I. GENERAL PROVISIONS]
Article 1 (Purpose)
The purpose of these Terms of Service is to prescribe the rights, duties and responsibilities of Internet websites users for the use of Internet-related services (“Services”) provided on the websites operated by LION CORPORATION (KOREA) (“Company”), thereby protecting the rights and interests of our customers.
Article 2 (Definition)
1. The term "Internet website" refers to a website that allows members to check various data related to the Services provided by the Company and their browsing history.
2. The term "member" refers to a customer who accesses the Company's Services, signs the User Agreement under the Terms of Service, and uses the Services provided by the Company.
3. The term "ID" refers to a combination of characters and numbers created by each member, which is then approved by the Company, for the verification of identification and approval of their use of the Services.
4. The term "password" refers to a combination of characters and numbers set by each member himself/herself for his/her confidentiality.
Article 3 (Specification and Revision of Terms of Service)
1. Any modification to the Terms of Service will be notified via the website designated by the Company (www.lionkorea.co.kr). The provisions under these Terms of Service will come into effect by posting them on the Services' website screen or notifying the members via email.
2. The Company may modify these Terms of Service if a reasonable cause arises, and where any modification is made to the Terms of Service, the modified Terms of Service will be notified in the same manner as provided under paragraph 1. Any important revision in relation to the rights or duties of the members will be announced at least one (1) week prior to the effective date.
3. Any member who has an objection to the revision of these Terms of Service may cancel his/her subscription or raise an objection, and where he/she does not cancel his/her subscription or raise an objection by the effective date of the revised Terms of Service, he/she will be deemed to have agreed to the modified Terms of Service.
4. Matters not set forth under these Terms of Service and the interpretation thereof will be governed by the Guidelines for Consumer Protection in Electronic Commerce, Etc. and pertinent laws and regulations enacted by the government or the commercial practices.
Article 4 (User Agreement)
1. The User Agreement will come into effect when the member agrees to the Terms of Service and applies for subscription, whereafter the Company approves such application.
2. The Company may decline to accept the application in any of the following circumstances:
1) Where an application is made under the name that differs from the real name of the applicant;
2) Where an application is made under the name of another person;
3) Where false information is provided for required fields at the time of application;
4) Where it is clearly recognized that the application may be contrary to the stability and order of the society or the public morality; and/or
5) Where other requirements for application set out by the Company are not satisfied.
[CHAPTER II. MEMBERS]
Article 5 (Membership Cancellation, Loss of Qualification, Etc.)
1. A member may terminate the Terms of Service and request the Company for membership cancellation at any time, and the Company will immediately withdraw the membership upon the request.
2. Where a member falls under any of the following circumstances, the Company may restrict, suspend or terminate his/her membership:
- Where false information is registered at the time of application for subscription;
- Where he/she threatens the order of e-commerce, such as interfering with others' use of the Services or stealing such data;
- Where he/she intentionally obstructs the operation of the Services;
- Where he/she distributes a computer virus software that causes network equipment malfunctions or data erasures, etc.;
- Where he/she uses the Services in an abnormal manner by misusing the malfunction or error of network equipment;
- Where he/she uses the personal information, user IDs and passwords of third parties in a fraudulent manner;
- Where he/she duplicates, distributes or commercially uses data obtained via data of the Services provided by the Company without prior approval of the Company;
- Where he/she engages in an act prohibited or contrary to the laws and regulations or these Terms of Service during his/her use of the Services;
- Where he/she engages in an act that damages the reputation of third parties or causes any disadvantage thereof;
- Where he/she transmits a large amount of data or advertisement data for the purpose of obstructing the stable operation of the Services;
- Where he/she infringes upon the intellectual property of the Company, other members or third parties;
- Where an external agency, such as the Korea Internet Safety Commission ("KISCOM"), files a request for correction or the National Election Commission presents an authoritative interpretation in relation to an illegal election campaign;
- Where a member posts obscene materials on the website and bulletin boards or posts links to obscene websites; and/or
- Where he/she violates the terms and conditions, including these Terms of Service, set out by the Company and pertinent laws and regulations.
3. If the Company terminates a membership, the membership registration will be canceled. In this case, the member will be notified and the member will be given the opportunity to provide justification for his/her act within at least thirty (30) days set out, prior to the cancellation of his/her membership registration.
Article 6 (Notification of Members)
1. Any notification to a member by the Company may be provided to the email address designated under the agreement between the member and the Company or by means specified in the registered information.
2. As for notifying an unspecified number of members, the Company may post notifications on the online bulletin board for one (1) week or longer in lieu of individual notifications, provided that, individual notification will be made in relation to the matters that have a significant impact on the personal transactions of the members.
Article 7 (Duties of the Company)
1. The Company will not disclose or distribute personal information of members acquired in connection with the provision of the Services to third parties without prior consent of individual members. However, an exception will apply in the following circumstances:
- Where there is a request filed by a national agency pursuant to laws and regulations, such as the Telecommunications Business Act;
- Where there is an investigative purpose for a crime or a request filed by KISCOM; and/or
- Where there is a request filed pursuant to the procedures prescribed by other relevant laws and regulations.
2. Within the scope of paragraph 1, the Company may create and use statistical data on all or part of members' personal information in relation to its business, and transmit cookies stored on the members' computers via the Services. In this case, members may change the browser settings on his/her computer to decline cookies or to be warned of the use of cookies.
Article 8 (Duties of Members)
1. Members must not engage in any of the following acts during his/her use of the Services:
- An act of using an ID of another member in a fraudulent manner;
- An act of duplicating or modifying data obtained from the Services so as to use such data for publication, broadcasting, etc. or to provide said data to third parties for purposes other than for use by the member without prior approval of the Company;
- An act of infringing upon the copyright of the Company or third parties and other rights;
- An act of posting, disclosing, distributing information, sentences, figures, etc. that are contrary to the Company policies, public order and public morals;
- An act that is objectively deemed to be associated with a crime; and/or
- Other acts that violate relevant laws and regulations.
2. Members must comply with the relevant laws and regulations, the matters prescribed under these Terms of Service, and the guidelines and precautions for using the Services.
3. Members must comply with the usage restrictions posted or separately announced by the Company on each of the Services' announcement.
4. Members must not engage in any for-profit activities using the Services without prior consent of the Company.
Article 9 (Provision of Data)
The Company may provide various data related to members' use of the Services, such as the brand products, related brand websites, store information and events of the Company, to the members via email or postal mail. If unwanted, members may decline to receive information in the subscription application menu and the member information modification menu.
Article 10 (Transactions with Advertisers)
The Company will not be held liable for any loss or damage caused by the participation of members in the promotional activities of advertisers posted on the Services or by communication or transaction with advertisers.
Article 11 (Posts of Members)
The Company will not be held liable for any content posted, uploaded, emailed or otherwise transmitted by each member via its Services, and may delete such content without prior notice if it is deemed to fall under any of the following:
An act of using an ID of another member in a fraudulent manner;
An act of duplicating or modifying data obtained from the Services so as to use such data for publication, broadcasting, etc. or to provide said data to third parties for purposes other than for use by the member without prior approval of the Company;
An act of infringing upon the copyright of the Company or third parties and other rights;
An act of posting, disclosing, distributing information, sentences, figures, etc. that are contrary to the Company policies, public order and public morals;
An act that is objectively deemed to be associated with a crime; and/or
Other acts that violate relevant laws and regulations.
Article 12 (Rights and Duties Regarding Posts)
1. The copyrights and other intellectual property rights for works created by the Company are reserved to the Company.
2. Members must not use data with intellectual property rights reserved to the Company among data obtained through their use of the Services of the Company by means of duplication, transmission, publication, distribution, broadcasting and other means for profit, or allow a third party to use such data, without prior approval of the Company.
3. The company will notify members in the event where the Company uses the copyright reserved to the member under the agreement.
4. Where there is a reasonable ground to believe that a work posted by a member violates the rights of the Company or a third party, or goes against the public order and customs, the Company may delete said work on its own discretion and notify the member thereof.
Article 13 (Inquiry Board)
1. Answers to the inquiries are subjective answers based on the knowledge of each expert. The company does not represent the opinion of each answer.
2. Each expert may refer to the details and answers of the inquiries to provide appropriate answers for inquires filed by members.
3. The details of the inquiries communicated in the Services may be used as part of the copyrighted activities, such as academic activities and printed materials, as well as content of Services, such as the FAQ, after deleting personal information.
4. Any inquiries under the following circumstances may not be answered:
- Filing the same inquiries repeatedly;
- Filing an inquiry using expressions that are contrary to common sense;
- Filing an inquiry requesting an diagnostic name;
- Filing an inquiry on medical expenses, examination expenses, prices of medicines, etc.; and/or
- Other cases deemed inappropriate to provide answers by the Company.
Article 14 (Service Hours)
1. The Services are available 24 hours a day, all year round, unless there is a business or technical error in the Company or any other reason. However, in the event where the facility inspection is required by the Company or where the use of the Services is disrupted due to force majeure, such as a failure in the facilities or a surge in the use of the Services, all or part of the Services' use may be restricted as an exceptional circumstance.
2. The Company may set separate service hours for part of the Services provided, and in this case, the Company will notify or inform the members of said service hours in advance.
Article 15 (Responsibilities for the Use of Services)
Members must not engage in any business activities of selling illegal products during their use of the Services, and in particular, they must not engage in any hacking, advertising for profit, commercial activities through obscene websites, distribution of commercial software, etc. The Company will not be held liable for the results, losses, legal actions by the related agencies, etc. in relation to the business activities carried out in violation of this article.
Article 16 (End of Service Provision)
Where the Company intends to terminate its Services on its Internet website, it will notify the members under the notification method prescribed in Article 3 of these Terms of Service at least one (1) month prior to the date on which the Company intends to terminate its Services (termination date).
[CHAPTER III. OTHER PROVISIONS]
Article 17 (Ownership and Restriction on Use of Copyright)
1. Copyright and other intellectual property rights for works created on an Internet website are reserved to the Company, an operator of the website.
2. Members must not use data obtained through their use of Internet websites by means of duplication, transmission, publication, distribution, broadcasting and other means for profit, or allow a third party to use such information, without prior approval of the Company.
Article 18 (Matters Not Prescribed under these Terms of Service)
Matters not prescribed under these Terms of Service and the interpretation of thereof will be governed by the relevant laws, regulations and commercial practices.
Article 19 (Compensation for Damage)
The Company will not be held liable for any damage sustained by members due to its unpaid Services in relation to their use of the Services.
Article 20 (Exemption Clause)
1. Where the Company is unable to provide Services due to natural disasters or equivalent force majeure, the Company will be exempted from any responsibility for provision of the Services.
2. The Company will not be held liable for the any disruption in the use of the Services for reasons attributable to the member.
3. The Company will not be held liable for any loss of profits expected by the member for his/her use of the Services or for damage caused by data obtained through the Services.
4. The Company will not be held liable for any damage caused by an intentional act or negligence of the member among the damages incurred to the member in relation to his/her use of the Services.
Article 21 (Governing Law and Jurisdiction)
In the event of any litigation for a dispute arising in connection with the use of the Services, the Seoul Central District Court will be the exclusive court of jurisdiction.
These Terms of Service will come into effect on September 1, 2020.
